If you submit a request for a deferred payment via PLEDG, the information provided will be processed by PLEDG for credit risk assessment purposes through the use of profiling tools based in particular on your contact details and the type of product or service being considered for financing. Please note that this payment solution is only available for the following countries : Payment cards with systematic authorisation (Electron, Maestro, Nickel etc…) and e-cards, Indigo or American Express cards are not accepted. This offer is reserved for individuals (physical person of age) bearer of a Visa or Mastercard credit card which does not expire before the date of the scheduled deferred payment. If you wish to take advantage of this offer, your coordinates will be sent to PLEDG which, provided the payment facility is granted, will provide you with a detailed payment schedule containing the date and amount of the installment(s).Ĭonditions regarding access to the “PLEDG” payment solution For some orders, and provided that the following conditions are met, the payment in multiple installments or different will be possible to the buyer by the company PLEDG, partner of the company GONG-GALAXY, via its financing solution called “PLEDG”.įor every purchase above the required amount ( see TOS) the customer will be offered the possibility to pay for his order in 3,4, 6 installments or deferred for 30 days via PLEDG. Please remember it can take some time for your bank or credit card company to process and post the refund too.Our partner PLEDG proposes a payment facility service that allows you to pay for your order in 3, 4, 6 installments or via a single payment deferred for 30 days. If approved, you’ll be automatically refunded on your original payment method.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).

You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

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